doBank, Italy’s largest banking group specialised in loan management services and Lindorff Italy, the Italian branch of the European credit management services company, have signed an agreement for the sale of Gextra to Lindorff. Gextra is a specialised player in small debt collection services. It is controlled by doBank through Italfondiario.
Gextra is a management consulting and outsourcing services company serving the credit management services industry in Italy. Gextra manages credit recovery activities through a network of agents distributed in all Italian provinces, highly skilled and able to ensure the highest level of service in terms of relationship and negotiating ability with customers (debtors).
Gextra was the first italian player in the sector to be certified by Ethical Debt Collection, the new European standard developed by LifeGate and SAI Global, which guarantees transparency and ethics in the recovery process credits.
“The decision to acquire Gextra will allow us to strengthen our platform in the retail segment and help our clients restore their customers to a life of sustainable spending,” says Antonella Pagano, Country Manager Lindorff Italy
“The sustainability of the recovery, which is guaranteed by Gextra under its ethical certification, is a key aspect for the Lindorff Group. Our business model is to help people manage their debts responsibly,” concludes Pagano.